Client Rights

What are the rights of Valley Creek Crisis Clients?

 

•Each client has the right to be treated as an individual according to his/her individual needs.

•Each client has the right to expect that he/she will be treated by competent staff according to a professional code of ethics, that preserves the client’s personal privacy and dignity.

•Each client has the right to expect that all records concerning his/her treatment shall be kept confidential and only released with the written permission of the client, or as specifically dictated by law.

•Each client has the right to receive aftercare planning that is initiated early in his/her services.

•Each client has the right to be provided with information concerning his/her own diagnosis, treatment, and prognosis and to participate in decisions involving his/her treatment.

•Each client has the right to refuse treatment and/or medication. In this event, the client has the right to be informed of the medical consequences of this action.

In accordance with applicable federal and state law, regulatory requirements and/or agency policy, Holcomb will not deny any person equal access to its facilities or services on the basis of race, color, religion, ancestry, sexual orientation, gender expression, national origin or disability. Neither will it deny any person equal access to its facilities or services on the basis of age or gender, except those programs that specialize in the treatment of a particular age group or gender.

 

If you have a grievance that has not been adequately addressed by program staff,
please call 610-363-1488 and ask for Quality Assurance